We bring the principles of cognitive and communication science into the boardroom. Our learning modules are designed to produce measurable outcomes, tracking behavior change by applying clinical methodologies. With formats ranging from single workshops to extended curricula, each experience is custom built for your needs.
Implicit bias in hiring and general workplace practices is a hot button topic right now. You may be surprised to hear that implicit bias is an important cognitive process and is essential in order for human beings to function.
This workshop explores the cognitive science of implicit (or unconscious) bias and how this translates into daily behaviors, for better and for worse. Participants will learn how to identify our myriad implicit biases and frameworks for self-evaluating their truthfulness and utility. Group exercise and discussion emphasizes overcoming biases and practical strategies for taking new perspectives. This learning experience won't change your biases, but it will equip you with brain skills that enable you to see what seems invisible.
Increased attention is being paid to how we use our voices in the workplace. Voice and speaking style are a potential diversity issue: is it discriminatory to harp on a person’s use of vocal fry or “uptalk”? The reality is that the world at large, including clients, vendors, audiences, and individuals, do judge speakers based on the way they talk. A person’s vocal affect can be a major factor contributing to unconscious bias.
This interactive workshop explores the complicated realities of vocal prejudice. Participants will practice technical and social aspects of voice production. Discussion topics range from acoustic science to cultural implications regarding intonation and body language. The end result is a vocabulary for talking about communication diversity in an open, productive, non-judgmental way that fosters inclusivity and empathy.
Providing direct, corrective feedback is uncomfortable. There is a high risk of being too blunt or unkind, or too gentle and unclear. Sometimes the feedback itself is so uncomfortable that it feels impossible to have the conversation at all.
This experiential workshop introduces participants to practical and philosophical approaches for having uncomfortable conversations. Exercises include practicing our "feedback formula" with common everyday workplace issues. Group discussion explores how to prepare for hard conversations in a way that is helpful for both the speaker and listener. The takeaway is not that hard feedback becomes easy-- it's hard for a reason. The goal is to skillfully navigate hard conversations, providing a clear message while maintaining relationship and respect.
With our custom learning modules and curricula, we can create change at the organizational level. We offer workshops, topic-themed series and communication methodology training for managers and executives.